REACH Trustee Services privacy commitment
Internet privacy policy
The data controller collecting the data described herein is REACH Trustee Services Ltd, the UK professional services firm. Personal data collected by REACH Trustee Services may be transferred to other associated firms, where it is necessary to meet the purpose for which the visitor has submitted the information. By submitting data on REACH Trustee Services website, the visitor is providing explicit consent to transborder transmission of data collected on the website for the fulfilment of their voluntary requests.
Data collection
We collect only personally identifiable information that is specifically and voluntarily provided by visitors to REACH Trustee Services website. REACH Trustee Services receives limited identifiable information, such as name, Title, company address, email address, and telephone and fax numbers, from website visitors. Typically, identifying information is collected to:
- Register for certain areas of the site
- Inquire for further information
- Distribute requested reference materials
Demographic information, including gender and occupation, is not actively sought. It is REACH Trustee Services policy to limit the information collected to only the minimum information required to complete a visitor's request. In any instance where non-mandatory information is sought, the website visitor will be notified of this at the point of collection.
If visitors are able to send email through the site. Their messages will contain the user's screen name and email address, as well as any additional information the user may wish to include in the message. Because we use the website as a recruiting tool, a visit to the website may also result in the user sending a resume to an individual within REACH Trustee Services.
REACH Trustee Services intention is not to seek any sensitive information through our website unless legally required. Sensitive information includes a number of types of data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. We suggest that you do not provide sensitive information of this nature. If you do wish to provide sensitive information for any reason, REACH Trustee Services accepts your explicit consent to use that information in the ways described in this privacy statement or as described at the point where you choose to disclose this information.
Use of data
A user may choose to provide personal information in the following examples:
- Order publications
- Participate in "join our mailing list" initiatives
- Participate in bulletin boards, discussion or message forums
- Contact us for further information
- Registration to the trustee service
- Register for premium online services
If you would like to find out more about the different categories of information collected, please review the data collection section. Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities in the network for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection. If there is an instance where such information may be shared, the visitor will be asked for permission beforehand. REACH Trustee Services makes every practical effort to avoid excessive or irrelevant collection of data. If a visitor believes the site has collected excessive information, we encourage the visitor to contact us at info@REACHTrusteeServices.com to raise any concerns.
Except for the mailing list initiative described above, where visitors explicitly choose to receive specific REACH Trustee Services marketing or other materials, REACH Trustee Services will not use personal data collected from our websites to facilitate unsolicited marketing activities.
Cookies and log files
Cookies may be used on some pages of our site. "Cookies" are small text files placed on your hard drive that assist us in providing a more customised website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is REACH Trustee Services policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only.
If you are concerned about cookies, most browsers permit individuals to decline cookies. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the site may be impaired. After termination of the visit to our site, you can always delete the cookie from your system if you wish.
In order to properly manage our website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.
Third parties
It is REACH Trustee Services policy only to disclose information to third parties under the following circumstances:
- As required by law through the correct legal process
- When explicitly requested by a visitor
- When required to deliver publications or reference materials requested by a visitor
REACH Trustee Services policy is not to disclose information to third parties.
REACH Trustee Services websites do not collect or compile personally identifying information for dissemination or sale to outside parties for consumer marketing purposes, or host mailings on behalf of third parties.
Third party links
There are several places throughout REACH Trustee Services that may link to other websites that do not operate under REACH Trustee Services privacy practices. When you link to other websites, REACH Trustee Services privacy practices no longer apply. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.
Data retention
Some of the information we receive is retained. For example, we usually do keep addresses such as information generated though registration for access to areas on the site, this will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information. Mailing list information, discussion posts and email are kept for only the period of time considered reasonable to facilitate the visitor's requests.
Choices
As a policy, visitors are required to register to gain access to areas of the REACH Trustee Services websites. In certain cases in the future, as your REACH Trustee Services website experience expands, we may require visitors to do an additional register in order to obtain a user-id and password for authentication and secure access to a transaction or certain business confidential or proprietary information services. Personally identifiable information provided to REACH Trustee Services through its website is provided voluntarily by visitors. Should visitors subsequently choose to unsubscribe they can contact us on info@REACHTrusteeServices.com.
Access
Each visitor has the right of access to personal data they have submitted through the websites to REACH Trustee Services. User updates of information should be handled by going back through the registration process. Inquiries about the accuracy of identifying information previously submitted to REACH Trustee Services through its website, or requests to have outdated information removed, should be directed to: info@REACHTrusteeServices.com. REACH Trustee Services is committed to providing reasonable and practical access to visitors to allow them the opportunity to identify and correct any inaccuracies. When requested and practical, REACH Trustee Services will delete identifying information from current operational systems. When personally identifiable information is retained, REACH Trustee Services assumes responsibility for keeping an accurate record of the information once a visitor has submitted and verified the data. REACH Trustee Services does not assume responsibility for verifying the ongoing accuracy of the content of personal information. When practically possible, if REACH Trustee Services is informed that any personal data collected through a website is no longer accurate, REACH Trustee Services will make appropriate corrections based on the updated information provided by the authenticated visitor.
Security
REACH Trustee Services has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All REACH Trustee Services employees follow a network-wide security policy. Only authorised REACH Trustee Services personnel are provided access to personally identifiable information and these employees have agreed to ensure confidentiality of this information. REACH Trustee Services policy is to use secure socket layer technology for the protection of credit card information submitted through web forms. This policy is also required for any fulfilment agents of our firms.
Children
REACH Trustee Services understands the importance of protecting children's privacy especially in an online environment. The REACH Trustee Services sites covered by this privacy statement are not intentionally designed for or directed at children 13 years of age or younger. It is REACH Trustee Services policy never to knowingly collect or maintain information about anyone under the age of 13.
Modifications
REACH Trustee Services reserves the right to modify or amend this Statement at any time. The effective date will be displayed at the end of this statement.
Effective date
1st June 2011